Team of Clinical Supervisors & Nurse Managers attending "Coaching Your Team Through Evolving Times"
• “I learned some actionable items that will help us be better communicators with my team to create trust. Good reminder about the stages of team development. And “don't should on yourself”.”
• “Coaching and accountability is such an important aspect of our leadership roles. This class helped me to remember how important it is to push the positives and build a base of gratefulness so that our teammates are open when coaching needs to occur. I will also make an intentional effort to practice appreciation messages in my personal life.”
• “From this class I learned… How to engage teammates who are more introverted. How to focus on the positives when I am frustrated with someone. The value in positive feedback.”
• “It was helpful to learn ways to fill people's emotional banks. I learned that I need to focus on pointing out people's positives so that they feel appreciated and encouraged. I would like to learn more about approaching conversations that involve constructive criticism.”
• “I will implement effective versus ineffective leader cards at next team meeting to hear what's important to my team. I will have my team do appreciation messages for each other.”
• “I liked the focus on the positive “
• “I learned:
- How to truly look for the good in everyone.
-How to communicate better through conflict situations.
-Wear the lens and try for four days to see how you change your outlook.
-Tools/tips to use daily. Thanks Anne! I appreciate you.”
• “I learned how to cultivate and invest in personal/work relationships... Including difficult relationships. An “aha” moment I had was focusing on behaviors and not feelings/ personalities. I learned about forming, storming, norming, and performing - how our team/teammates can fluctuate in and out of these. Thank you!”
• “Learning the “phases” of teams and understanding it can move forward and regress. Learning effective phrasing of communication when coaching staff and recognizing the team members who do the right things --not just the problems.”